Online casinos tend to pride, and maket, themselves on the level of customer support they offer. It's all very well telling players that their emails will be answered within an hour but what online casinos actually offer this level of customer support? Over the years i have played at hundreds of different online casinos and have had both good and bad experiences regarding casino customer support. Some ar emore then happy to take your deposits but trying to contact them is impossible, unless offcourse it is a question about depositing. Below we have reviews on all of our paypal friendly casinos and the support levels each of them offer.
William Hill Casino gives players various methods of contacting them. Live chat is available 24 hours a day to players who have downloaded the software. There is also an email address listed which responds to casino based queries very quickly. In addition to these 2 methods a UK based and international phoneline is given which is great if you have a urgent question.
Paddy Power Casino is a great casino which offers a high level of customer support, regardless of the size of your bankroll! Players at Paddy Power can receive support by 2 different means, their is a telephone that is answered 24 hours a day 7 days a week in addition to an email address which can also be contacted 24 hours a day. Unlike some online casinos you can expect a response within a couple of hours of an issue being raised, this is thanks to the large number of staff Paddy Power has employed.
Betfair Casino offers the standard casino support contact methods; Phone and Email and are usually quick to respond to questions you may have. Betfair also has a great forum, which although doesnt offer support a quick search can usually answer any casino query you have.